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- Shipping Policy At Oxwheely, we are committed to providing exceptional service, including secure shipping of your packages. We have chosen to offer multiple shipping options for your orders, which include tracking numbers to ensure that you can monitor the progress of your shipment until it reaches your doorstep. International Standard Shipping We have opted for the most cost-effective shipping prices through Priority Mail International. After receiving your order, it may take 3-7 business days to process. Delivery times can vary between 15-30 business days, depending on your location (excluding Sundays and holidays), and there is no specific guaranteed delivery time. Please note that due to different customs processes in various countries, Oxwheely cannot be held responsible for any packages shipped via this method once they have left our warehouse. If you encounter any tracking issues, please contact the shipping carrier directly. If you have not received your package, you may file a complaint report with them. In certain cases, we may choose a shipping method that requires a signature upon receipt, based on the total value of your order. If you wish to ensure that your international package is shipped with tracking confirmation to your door, you can make a direct request with our customer service team at support@oxwheely.com . How can I track my order? Once your item has been shipped, you will receive an email containing your tracking number, allowing you to monitor the progress of your shipment.
- 148 W 49th St, New York, NY 10019, United States
- +44 7446187373
- support@oxwheely.com