Refunds and Returns Policy
- Returns
We hope you love your purchase from Oxwheely. However, if you are not entirely satisfied with your purchase, we’re here to help.
- Eligibility
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
- Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
- Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
- Contact Us
If you have any questions on how to return your item to us, contact us at support@oxwheely.com or send your item to:
- 148 W 49th St, New York, NY 10019, United States
- +44 7446187373
- support@oxwheely.com
Please note that this policy applies to purchases made directly through our website at https://oxwheely.com. If you purchased our products through a third-party retailer, please refer to their return policy.